Customer data

Organise every WhatsApp contact with rich profiles

Centralise customer details, tags, and conversation history so marketing, sales, and support always have full context.

Operator updating customer records

Works with the tools businesses already use

Know your customers across every touchpoint

Capture contact data

  • Collect names, emails, and custom fields from chat flows.
Acquire: Person messaging a customer from a laptop

Enrich profiles

  • Add tags, segments, and order history automatically.
Assist: Support team working together

Activate segments

  • Target groups for campaigns, bots, and agent queues.
Convert: Shopper paying at a retail counter

Sync with tools

  • Push contacts to CRMs and spreadsheets via integrations.
Support: Operator managing conversations on a laptop

Respect consent

  • Track opt-in status and communication preferences.
Retain: Campaign results on a laptop

Digitize customer touchpoints with tailored solutions

Lead lists
VIP tagging
Geographic segments
Support history
Import & export
Duplicate management

Explore more use cases and applications for your business with PangoTalk experts.

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Shopper paying at a retail counter

A single customer view for conversational teams

Contacts power personalisation across bots, inbox, and campaigns.

Custom fields

Capture industry-specific data your team needs.

Smart tags

Auto-tag from behaviour, orders, or campaign responses.

Segment builder

Filter contacts for broadcasts and automation.

Activity timeline

Every message, order, and note in one place.

PangoTalk workspace — Person messaging a customer from a laptop

Why teams choose PangoTalk

360°
view of chat, orders, and tags
Unlimited
custom fields on eligible plans
Fast
CSV import for launch-day migrations

PangoTalk helped us turn WhatsApp into a real revenue channel — faster responses, happier customers, and measurable ROI from every campaign.

Business Owner PangoTalk Customer
PangoTalk customer

We connect with your customers, and your favourite tools.

Our integration hub offers connectors to Shopify, payment gateways, CRMs, and more.

See all integrations →
Tools and reports connected to PangoTalk

Customer success stories

Support team working together

Reply faster without adding headcount

Teams keep WhatsApp in one shared queue instead of a single phone.

Find out more →
Person messaging a customer from a laptop

Turn chats into orders

Catalogues, payments, and status updates stay inside the conversation.

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Operator managing conversations on a laptop

Stay useful after the sale

Delivery notes, reminders, and offers go out on the channel people already read.

Find out more →

Frequently asked questions

Is contact data exportable?

Export segments and full lists for reporting or backup.

Can I import from Excel?

Yes — map columns to standard and custom fields on import.

How does consent work?

Track marketing opt-in aligned with WhatsApp and local regulations.

Do contacts sync with integrations?

Connect HubSpot, Zoho, and more via the Integrations hub.

Ready to start a conversation?

Get connected to see how PangoTalk can support your business and customer engagement goals.

Let's talk

Ready to grow your business on WhatsApp?

Join thousands of businesses using PangoTalk to connect, sell and support customers on the world's most popular messaging app.

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