Global support

Support customers worldwide with live chat translation

Agents reply in their language while customers read messages in theirs — breaking language barriers on WhatsApp without extra headcount.

Team collaborating around a shared workspace

Works with the tools businesses already use

Global conversations without global staffing

Detect customer language

  • Incoming messages identified automatically.
Acquire: Person messaging a customer from a laptop

Translate for agents

  • Agents read customer text in their preferred language.
Assist: Support team working together

Reply naturally

  • Write responses that are translated back to the customer.
Convert: Shopper paying at a retail counter

Preserve tone

  • Context-aware translation for support and sales scenarios.
Support: Operator managing conversations on a laptop

Expand markets

  • Serve new regions without hiring fluent agents locally.
Retain: Campaign results on a laptop

Digitize customer touchpoints with tailored solutions

Cross-border e-commerce
Tourism & hospitality
Export businesses
Multilingual campaigns
Refugee & NGO services
Enterprise rollouts

Explore more use cases and applications for your business with PangoTalk experts.

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Shopper paying at a retail counter

Translation built into your WhatsApp workflow

No copy-paste into external tools — translate inside Team Inbox.

Two-way translation

Customer ↔ agent in real time during live chat.

Language preferences

Set defaults per agent and queue.

Audit trail

Original and translated text preserved in history.

Bot + human parity

Extend multilingual coverage across automated flows.

PangoTalk workspace — Person messaging a customer from a laptop

Why teams choose PangoTalk

100+
languages supported
Instant
in-thread translation latency
↓ Cost
vs. hiring per-locale agent teams

PangoTalk helped us turn WhatsApp into a real revenue channel — faster responses, happier customers, and measurable ROI from every campaign.

Business Owner PangoTalk Customer
PangoTalk customer

We connect with your customers, and your favourite tools.

Our integration hub offers connectors to Shopify, payment gateways, CRMs, and more.

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Tools and reports connected to PangoTalk

Customer success stories

Support team working together

Reply faster without adding headcount

Teams keep WhatsApp in one shared queue instead of a single phone.

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Person messaging a customer from a laptop

Turn chats into orders

Catalogues, payments, and status updates stay inside the conversation.

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Operator managing conversations on a laptop

Stay useful after the sale

Delivery notes, reminders, and offers go out on the channel people already read.

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Frequently asked questions

Which languages are supported?

Major global languages are covered; contact us for specific locale needs.

Does translation work with templates?

Outbound templates must comply with WhatsApp rules; live chat translation handles free-form replies.

Is conversation history stored?

Both original and translated messages remain in the thread for compliance.

Can bots use translation?

Multilingual bot flows can be configured alongside live translation.

Ready to start a conversation?

Get connected to see how PangoTalk can support your business and customer engagement goals.

Let's talk

Ready to grow your business on WhatsApp?

Join thousands of businesses using PangoTalk to connect, sell and support customers on the world's most popular messaging app.

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