Reply faster without adding headcount
Teams keep WhatsApp in one shared queue instead of a single phone.
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For retailers
Shopping and delivery experiences personalised on WhatsApp
Grow sales with product discovery, tailored offers, and seamless order management on chat — inspired by how leading retailers use conversational commerce.
Works with the tools businesses already use
Building seamless retail experiences end-to-end
Overcome the constraints of traditional digital ads
- Turn ad clicks into conversations. Let chatbots probe the customer, gauge requirements, and validate their choices.
Guide shoppers with real-time assistance
- Help customers browse catalogues, compare options, and get answers without waiting on hold or email.
Convert interest into orders in-thread
- Close sales with in-chat carts, payment links, coupons, and limited-time offers.
Support every post-purchase moment
- Proactive order updates, returns handling, and post-sales enquiries on WhatsApp.
Retain and remarket intelligently
- Segment buyers, trigger win-back campaigns, and personalise offers based on purchase history.
Digitize customer touchpoints with tailored solutions built for retail operations
Product catalogue showcase
Order tracking
Review collection
Price enquiries
Integrated payments
Inventory updates
Explore more use cases and applications for your business with PangoTalk experts.
Explore PangoTalk
The conversational platform built to make shopping frictionless
Everything you need to run retail on WhatsApp — from discovery to delivery.
Automate shopping journeys
Pre-built flows for browse, cart, pay, and support.
AI-ready segmentation
Profiles enriched from orders, campaigns, and chat behaviour.
Human + bot collaboration
Escalate complex sales to agents with full cart context.
Integrations hub
Connect Shopify, payment gateways, and CRMs.
Why retail and ecommerce leaders choose PangoTalk
10×
ROI over email and SMS for many campaigns
57%
click-through on WhatsApp promos
1.7×
more likely to purchase after chat engagement
Retail Marketing Lead E-commerce BrandCustomers who engaged with us on WhatsApp were far more likely to make a purchase. We've seen significant sales attributable to WhatsApp campaigns, with ROI many times higher than our conventional channels.
We connect with your customers, and your favourite tools.
Our integration hub offers connectors to Shopify, payment gateways, CRMs, and more.
See all integrations →
Customer success stories
Turn chats into orders
Catalogues, payments, and status updates stay inside the conversation.
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Stay useful after the sale
Delivery notes, reminders, and offers go out on the channel people already read.
Find out more →Frequently asked questions
What size retailers use PangoTalk?
From single-store sellers to multi-location brands scaling WhatsApp commerce.
Can I use my existing product feed?
Import catalogues or sync via integrations.
Is WhatsApp Pay supported?
Payment options depend on region; payment links work globally.
How do I get started?
Sign up free, connect your WhatsApp Business number, and launch your first catalogue.
Ready to start a conversation?
Get connected to see how PangoTalk can support your business and customer engagement goals.
Let's talkReady to grow your business on WhatsApp?
Join thousands of businesses using PangoTalk to connect, sell and support customers on the world's most popular messaging app.
