Kitchens and takeaways

Take food orders on WhatsApp without losing tickets

Restaurants and takeaways share the menu, confirm the order, and say when it is ready or out for delivery.

Fresh meal prepared for a WhatsApp order

Works with the tools businesses already use

From a craving to the handoff

Open the menu

  • Dishes and prices the customer can tap.
Acquire: Fresh food prepared for an order

Confirm the basket

  • Items, notes, and the total in one message.
Assist: Counter service taking an order

Take payment or cash

  • A link, or a confirmed cash order before the kitchen starts.
Convert: Order packed for delivery

Update the kitchen status

  • Accepted, cooking, ready, or on the way.
Support: Mobile payment at the till

Ask them back

  • A weekly special to people who opted in.
Retain: Restaurant taking orders from a laptop

Where teams use PangoTalk

Menu browsing
Order notes
Ready alerts
Delivery updates
Busy-hour bot
Specials

Explore more use cases and applications for your business with PangoTalk experts.

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Order packed for delivery

Tickets that do not depend on one phone

The counter and the kitchen can both see the order.

Catalogue

The menu, with prices.

Orders

A list the kitchen can work through.

Status messages

Short updates the customer actually reads.

Shared inbox

More than one person can confirm orders.

PangoTalk workspace — Fresh food prepared for an order

Why teams choose PangoTalk

Menu
in the chat
Status
from accepted to ready
Specials
on opt-in only

PangoTalk helped us turn WhatsApp into a real revenue channel — faster responses, happier customers, and measurable ROI from every campaign.

Business Owner PangoTalk Customer
PangoTalk customer

We connect with your customers, and your favourite tools.

Our integration hub offers connectors to Shopify, payment gateways, CRMs, and more.

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Tools and reports connected to PangoTalk

Customer success stories

Counter service taking an order

Reply faster without adding headcount

Teams keep WhatsApp in one shared queue instead of a single phone.

Find out more →
Fresh food prepared for an order

Turn chats into orders

Catalogues, payments, and status updates stay inside the conversation.

Find out more →
Mobile payment at the till

Stay useful after the sale

Delivery notes, reminders, and offers go out on the channel people already read.

Find out more →

Frequently asked questions

Can we change a price quickly?

Yes. Update the catalogue and the next chat sees it.

Do we need delivery riders in PangoTalk?

You can mark an order out for delivery. The courier tools are there when you want them.

What about allergens?

Put them in the item description. Staff should still confirm when asked.

Can the bot take the whole order?

It can walk the menu and hand a completed basket to the team.

Ready to start a conversation?

Get connected to see how PangoTalk can support your business and customer engagement goals.

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Ready to grow your business on WhatsApp?

Join thousands of businesses using PangoTalk to connect, sell and support customers on the world's most popular messaging app.

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